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We have quoted both Jamie's letters. They chartered 'Andiamo' in January, 2004
(First letter to Ed Hamilton & Co)
"...Additionally I would like to add how delightful it was to work with Heather. From my first contact with your company to the last conversation prior to our trip, she was professional, knowledgeable, honest, patient and SO friendly. She was easy to contact and promptly returned all calls and emails. It took us months to plan our trip, but Heather never gave up on us!
Each person I spoke to at Ed. Hamilton & Co. was pleasant. Whether it was Heather, the friendly person answering the phone, or Lynne who graciously made hotel accomodations and confirmations for us...it was easy to communicate and comforting. Your customer service is top-notch.
We are counting down the months until we board Andiamo again. It honestly was the most memorable trip of our lives, and the planning with your company was the most pleasant experience I have ever had. We will look foreward to booking our next trip with you next year.
Thank you, thank you, thank you!
(Second letter to crew)
Jim and Jayne,
It's been over a month since we left you, and there isn't a day that goes by we don't think or talk about our memorable trip on Andiamo. We can't really decide what made our trip so amazingly unique...perhaps the never-ending, delectable, homemade goodies Jayne lovingly prepared for us, or the island-to-island adventures Jim guided us to, day after day. Was it the conch shell hunt with Jayne and the private fishing lessons with Jim in the reef, or Jayne's tour to remote bubble pools? Maybe it was the way Jayne tended to our cabins, folding our bedding after each restful night of sleep, just like a quaint bed-and-breakfast. Although, it could have been Captain Jim's cocktails at Happy Hour each night, too....along with the great stories! Or, perhaps it was the champagne toast on the beach. Wow! As you can see, we have so many wonderful memories of our week with you...we simply can't decide. However, the one thing we all agree we miss the most of all is YOU!
Before we even stepped foot on Andiamo, you were sensitive to our requests and questions. You were professional, respectful, courteous, and catered to every need and desire all week long. We never knew what the next day would bring, but certain that our bellies would be beyond satisfied and our quest, unforgettable. We truly enjoyed getting to know you and thank you for sharing your water-world with us.
On our last day, our good-byes were bitter-sweet, as we all felt like we were saying good-bye to our family. You can be certain that we will be back to visit our new family aboard Andiamo, again and again and again.
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